Journal Search Engine
Download PDF Export Citation Korean Bibliography PMC Previewer
ISSN : 1229-6783(Print)
ISSN : 2288-1484(Online)
Journal of the Korea Safety Management & Science Vol.15 No.2 pp.121-128

방사선종양학과에 종사하는 치료방사선사의 감정노동에 미치는 요인에 관한 연구

심 재 구*, 서 정 민***,**** 박 병 석**, 주 성 훈**, 송 기 원**, 김 찬 형****, 임 재 동***, 김 용 균***, 양 오 남*****
*한서대학교 보건의료학과, **삼성서울병원 방사선종양학과
***대원대학교 방사선과, ****한양대학교 원자력공학과, *****강릉아산병원 방사선종양학과

Study for Effective Factors of Emotional Labor in Radiation Therapist of Radiation Oncology Department

Jeong-Min Seo***,****, Jae-Goo Shim*, Byoung-Suk Park**, Sung-Hoon Joo**, Ki-Won Song**, Chan-Hyeong Kim****, Jae-Dong Rhim***, Yong Kyoon Kim***, Oh Nam Yang*****
***Dept. of Radiological Science, Daewon University College
*Dept. of Health Care, Hanseo University
**Dept. of Radiation Oncology, Samsung Medical Center
****Dept. of Nuclear Engineering, Hanyang University
*****Dept. of Radiation Oncology, GangNeung Asan Hospital
Received April 20, 2013; Revision Received June 11, 2013; Accepted June 17, 2013.


 The objectives of this study were to investigate the degrees of emotional labor, the effects to organizationaleffectiveness and the significant factors influencing organizational effectiveness in radiation therapy professional.
 The subjects of this study were the radiation therapists working at the hospital in Seoul and Gyungi. Theself-reported questionnaires were administered to 205 radiation therapists and the data were analyzed withSPSS 19.0 package. The level of emotional labor of single or female subjects were revealed higher thanmarried or male. The professionalism of job has significant correlation with emotional labor. Significantexplanatory variables of the degrees of emotional labor included organization culture, distress andself-leadership. These three variables demonstrated the explanatory power of 13.9% of the emotional labor.
 Based on the findings, emotional labor of radiation therapist was correlated with occupational professionalism.These results suggest that the intervention program intervening emotional labor should be continued to developin order to improve the effective self-leadership, organization culture and distress factor.



1.Kwan-Young Ahn, Gil-Seon Kim, Yong-Seung Son (2012), "The Relationship between Job Satisfaction and Service Quality, and The Moderating Effect of Gender in Food Service Restaurants", Journal of the Korea Safety Management and Science, 14(2):277-284.
2.Jung Su Song, Eun Il Son (2009), "A Study on the Effects of Customer Orientation on Emotional Dissonance and Service Delivery Level", Journal of the Korea Safety Management and Science, 11(4):127-137.
3.안지영 (2007), "일개 암 전문병원 임상간호사의 감 정노동 정도와 직무스트레스에 관한 연구", 가톨릭 대학교 석사학위논문, 서울.
4.Cha Sun Kyung, Shin Yi Soo, Kim Kyung Young, Lee Bo Young, Ahn Su Young, Jang Hyang Sun, Kwon, Eun Jung, Kim Duck Hee (2009), "The Degrees of Emotional Labor and the Its Related Factors among Clinical Nurses", Journal of Korean Clinical Nursing Research, 15(2):23-35.
5.Jae-Goo Shim, Hong-Ryang Jung, In-Kyu You (2012), "Research of Job Satisfaction in Radiation Therapy Technologist", the Journal of the Korea Contents Association, 12(8):224-232.
6.Hochschild A. R. (1983), "The Managed Heart", Berkeley University of California Press, 89-136.
7.Young-Bae Park, Dae-Hee Ahn, Sang-Woo Lee (2009), "Influence of Emotion Labor on Job Stress and Burnout for the Hotel Employee", the Journal of the Korea Contents Association, 9(12):853-864.
8.D.E. Castro, J. Agnew, S.T. Fitzgerald (2004), "Emotional Labor : Relevant Theory for Occupational Health Practice in Post-Industrial America", Official Journal of the American Association of Occupational Health Nurses, 52(3):109-111.
9.A. Rafaeli and R. I. Sutton (1987), "Expression of Emotion as Part of the Work Role", Academy of Management Review, 12:23-37.
10.K. L. Kahn, D. M. Wolfe, R. P. Quinn, T. D., Sneok, R. A. Rossenthal (1964), "Organizational Stress: Studies in Role Conflict and Ambiguity", Wiley, New York
11.A. Shirom (1989), "Burnout in Work Organizations", In C. L. Cooper & I. Robertson (Eds), International Review of Industrial of Organizational Psychology, Wiley, New York, 25-48.
12.S. Mann, J. Cowburn (2005), "Emotional labour and stresswithin mental health nursing", Journal of Psychiatric and Mental Health Nursing, 12:154-162.
  2. Online Submission

  3. KSSM

    The Korean Society of Safety ManagementWaste Society

  4. Editorial Office
    Contact Information

    - Tel: +82.31.336.2844
    - Fax: +82.31.336.2845
    - E-mail: